6
channels, one inbox
WhatsApp, Instagram, Messenger, Telegram, email and web chat. TikTok is on its way.
All brands
INYA Connect Sosyal Medya
A customer messaging tool that gathers WhatsApp, Instagram, Messenger, Telegram, email and web chat messages in one inbox.
On stage: one inbox
From WhatsApp to Instagram, from Telegram to your website, every customer message on one screen and in your language.
- Lena SchmidtGibt es das in Blau?
- Ahmed Al-Sayedهل الطلب متاح؟
- Ivan PetrovКогда доставка?
- Web visitorIs shipping free?
Hallo! Gibt es diese Tasche auch in Blau?
Hi! Do you have this bag in blue too?
Team note · hidden from customer
@Elif can you add the delivery time?
Yes, blue is in stock. Ships tomorrow!
Ja, Blau ist auf Lager. Morgen wird versendet!
⚡ Quick reply
2
way translation
The customer’s language is detected; you write in yours, they read in theirs.
0
passwords shared
You sign in on the platform’s own window; your password never enters INYA Connect.
1
team, one inbox
Assign conversations, leave notes the customer never sees, mention teammates with @.
Details your team will love
- A website chat box with one line of code
- Visitors greeted in their own language
- Customer’s local time, with a “night, may be asleep” hint
- Snooze a conversation until Monday 09:00
- Saved views
- 40 shared quick replies
- Channel health and one-click connection test
- Connect your email addresses too
- Push notifications even when the app is closed
Start in 3 steps
- 1
Create a free account
Sign in with Google or email.
- 2
Connect your channels
Link WhatsApp, Instagram, Messenger, Telegram and email in each platform’s own window, and add the chat box to your site.
- 3
Answer from one inbox
Every message on one screen; assign to your team and answer with quick replies.
What it offers
Every channel in one inbox
WhatsApp, Instagram, Messenger, Telegram, email and web chat messages on one screen.
A chat box for your website
A chat box added to your website. Visitor messages land straight in the inbox, no extra account needed.
Work as a team
Assign conversations to teammates, leave internal notes, snooze conversations and save custom views.
Quick replies
Save common answers so the whole team can send them with one click.
Write in your customer's language
The customer's language is detected and messages are translated both ways automatically.
Channel health
See at a glance whether every connected account is working.
All your channels in one inbox
Connect your accounts and messages land in INYA Connect. You always sign in on the platform’s own window; your password is never entered into or stored by INYA Connect.
- Messenger
- TikTokComing soon
- Telegram
- Web chat
Talk to customers anywhere in the world, in your own language.
Messages are translated as you send and receive them. When someone writes in another language, translation turns on by itself, and Meet captions are translated too.
Translation plans
For Teams, Social Media and Meet; the plan you choose applies to your whole workspace.
Free
Machine translationFree
200,000 characters a month: about 28,000 words or 250 minutes of Meet captions
- Teams, Social Media and Meet messages translated
- Meet captions translated
- 27 languages, outgoing and incoming
- Translation of incoming email in INYA AI
- No email summaries or reply drafting
AI
AI translationRecommendedPaid
Monthly limit set by the plan price
- Everything in Free
- 93 languages: 66 more on top of the free 27
- Keeps the tone and formality, reads as if a local wrote it
- Translates idioms, industry terms and abbreviations in context
- Email assistant: summary, what is asked and a reply in that language
- See how many messages and emails saved you time
Download and try
There is no separate installer. Open the app, then use “Install app” in Chrome or Edge, or “Add to Home Screen” in Safari on iPhone, to add it to your desktop or phone.
WindowsInstall from browserYour devicemacOSInstall from browserYour deviceAndroidInstall from browserYour deviceiOSInstall from browserYour deviceWebOpen the appYour device
Create a free account with Google or email and start right away. AI translation in 93 languages is on the paid plan.
What’s coming next
INYA Connect keeps growing. These modules are in the development plan:
- TikTok messages
Awaiting platform approval; they will land in the same inbox.
- INYA Sales
Customer relationships and sales tracking.
- INYA Cloud
Files and a cloud workspace.
- INYA Business
A unified customer hub for businesses.
Other INYA products
Ready to try it?
Write to us for a demo or a trial version and we will get back to you.
Request a demo